![]() Department of Transportation had also said it is "concerned by Southwest Airlines' disproportionate and unacceptable rate of cancellations and delays as well as the failure to properly support customers experiencing a cancellation or delay." But the company can start by fairly compensating passengers whose flights were canceled, including not only rebooked tickets, ticket refunds, and hotel, meal, and transportation reimbursement, but significant monetary compensation for the disruption to their holiday plans," they said in a statement. "For those travelers whose holidays have been ruined, there is no real way for Southwest to make this right. Ed Markey, D-Mass., and Richard Blumenthal, D-Conn., also called on the carrier to compensate travelers and noted that Southwest executives have acknowledged the mass cancellations were largely due to the failure of the airline's own internal systems. Consumers deserve strong protections, including an updated consumer refund rule," said Sen. Many airlines fail to adequately communicate with consumers during flight cancellations. The Committee will be looking into the causes of these disruptions and its impact to consumers. "The problems at Southwest Airlines over the last several days go beyond weather. ![]() Personal Loans for 670 Credit Score or Lower ![]() Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit ![]()
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